
The consultation itself was even more concerning. The practitioner didn’t physically examine my eyebrows to assess the depth of the ink or skin texture. They seemed unfamiliar with the term oxidation until I elaborated further and they were unaware of one of the most common pigment brands on the market. Understanding the pigment is crucial. Many inks contain titanium dioxide, which can oxidize (turn orange) when hit by certain lasers. I was not confident in the expertise or training level.
On top of the consultation fee (usually $100, but mine was half as part of a promotion) I was told at the appointment that I would need to pay an additional $300 for a patch test. The treatment itself is $500 per session. I have never been to a clinic that doesn’t include a patch test as part of the “suitability” phase of a laser consult. Charging 60% of the cost of a full session, in addition to the consultation fee, for a single laser pulse to determine whether you’re a candidate for the treatment is unheard of and predatory.
I’ll be taking my business to a clinic that values my time, clinical safety, knowledge, and isn’t a cash grab.
The clinic itself is a very modern, clean and welcoming facility. I was also very impressed by the friendly staff who obviously enjoyed working together and with their clients.
Overall, my appointment at the Ottawa Derm Centre with Dr. MacIsaac was a 100% positive experience. Thank you.
Debra, one of the nurses, was incredibly sweet and supportive. She made me feel genuinely cared for and always took the time to answer my questions and reassure me.
Everyone went above and beyond to make me feel at ease. The entire staff, including the receptionists, were welcoming, patient, and so kind. As someone who’s always been scared of surgery, I’m beyond grateful for the experience I had. The hospital team was just as amazing, and I am so happy with my results.
This clinic is truly the best of the best!
Dr.Hashimoto was very competent and caring she did an excellent job. You can tell she genuinely cares about her patients. The operation felt so smooth and comfortable.
She answered every single question I had without making me feel rushed for asking questions.
Bonus points for the spotless office, it is really appealing to the eye.
I would highly recommend ODC and Dr.Hashimoto.
The staff was incredibly professional and friendly. Catherine, the patient liaison, greeted me with such warmth—it really set the tone for the rest of my visit. I had my first Botox treatment with Nadya, and she made the experience exciting and stress-free with her calm, professional approach. I also underwent a mole removal procedure with Vanessa, who was exceptionally knowledgeable and took the time to explain everything clearly, which I truly appreciated.
Overall, the care and attention I received at ODC exceeded my expectations. I wouldn’t hesitate to recommend Ottawa Derm Centre to anyone looking for expert dermatological care in a supportive and professional environment.
As someone who is hearing impaired, I require communication via email instead of traditional phone calls. Unlike other services I’ve encountered, Ottawa Derm Centre has always accommodated my needs seamlessly, making every interaction smooth and stress-free.
What truly sets them apart is their unwavering dedication to patient care. Over the years, their commitment has never diminished—they provide the same high level of service today as they did when I first became their client.
For anyone seeking expert dermatological care with a compassionate touch, I can wholeheartedly recommend Ottawa Derm Centre and Dr. Chitte.
The atmosphere is so high-vibe and like a boutique.
Staff are very knowledgeable and the doctor was thorough and skilled. I will recommend 100% to friends!
Posted on SallyTrustindex verifies that the original source of the review is Google. State your identity or sexuality before they prolong your appointment thinking you want to sit down with every irrelevant female in the office that has nothing to do with your doctor. Appointment delays , multi referrals within office from one person to the other, and they turned a small office into a waiting room sometimes?? Go back to the main one. surgery papers signed by patient before doctor/without doctor. asked for a copy before the surgery and a signature was missing Dr.Bonapart does not complete surgeries at the Ottawa Hospital. he insisted the CPDMH (it's a bit far, and does not provide online medical records). it's a surgical centre that provides anesthesia... nose fixed. Septoplasty should have been 15 minutes. delays and over time took place at CPDMH between them and the patient transportation companyPosted on Sabrina SteczkoTrustindex verifies that the original source of the review is Google. Wonderful customer service and quality products! Staff are attentive to details and genuinely caring. They educate you about products and procedures getting into details. They invite questions at all times to ensure you feel well cared for, feel heard and ensure you understand everything. They don't treat you like a number, they do not exude self-importance and snobism like other places. Their price is higher than other places but they got a great Points Rewards System when you prepay! I had Botox and lazer hair removal done. Very satisfied and I highly recommend ODC.Posted on Louise LevesqueTrustindex verifies that the original source of the review is Google. Posted on Clair HardyTrustindex verifies that the original source of the review is Google. Vanessa performed cryotherapy on 2 spots for me. She was very quick, efficient and friendly. She explained the procedure in detail and was very professional.Posted on Sarah TeresaTrustindex verifies that the original source of the review is Google. Posted on Jacqueline EngTrustindex verifies that the original source of the review is Google. Everyone at the Derm centre are great. They are professional , knowledgeable , helpful, kind and very accommodating. I am a repeat client and would highly recommend this place. The only thing I found annoying is that even though they are supposed to be open at 8 am, they don’t answer their phones till 8:15 am. If this is the case, they should change their hours on the phone accordinglyPosted on Caroline DesrochersTrustindex verifies that the original source of the review is Google. Heather, Cheryl and Nathan were understanding of my needs and helped me get the services and products that a were right for me. What an amazing team!!Posted on Amanda KuschnereitTrustindex verifies that the original source of the review is Google. Very inviting staff and environment. Thank you for being such a positive experience and answering all my questions.Posted on MARIA ANTONIETA PINTO MUÑOZTrustindex verifies that the original source of the review is Google. Posted on Ellay HashimiTrustindex verifies that the original source of the review is Google. The Dr. I saw was super sweet but Kim was honestly so amazing. She gives the best advice, makes you feel so welcomed and comfortable to speak to. It's always great to see Kim.Load more
